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Enrolment and Re-Enrolment
New Enrolments
Swim School accepts new enrolments in the holidays up until week 5 of a 10 week term. It is recommended that you contact the swim school to discuss appropriate availability. For new students, an assessment is required for school aged children to ensure that students are placed into the correct swim school level.
Once enrolled into the program, you will be required to pay a non-refundable and non-transferable deposit to secure your child's place in the program. The deposit is equal to the first two lessons. Upon booking or on your child's first scheduled lesson, you will be required to fill out an enrolment form and sign the terms of conditions. All fees need to be finalised no later than the second scheduled lesson of the term. Please note: Deposits are non-refundable and non-transferable.
Information on enrolment for the next term of classes can be downloaded below:
New Enrolment FlyerAssessments
New students
Assessments may be required for school aged children to ensure that students are placed into the correct swim school level. Contact the swim school to discuss whether an assessment is required (as assessments are only required if the student has had previous swimming experience). If an assessment is required then the swim school will outline an assessment date & time.
Once an assessment has been completed, enrolment will be dependent upon vacancies within the swim school program. If no vacancy is available at time of assessment, we recommend that you retain the assessment form and contact the swim school prior to the commencement of the next term program to discuss possible vacancies.
Current students
Students are assessed during weeks 5 and 6 of a ten week term to identify if they are eligible to progress to the next level for the next term program. A swim school representative liaises with all instructors to identify any students that need to be assessed. If an instructor identifies a student to be assessed the swim school representative will then determine their eligibility for the next level. If a child is successful with progressing to the next level, the student will be given an assessment card, this is to be handed in with the re-enrolment form during the re-enrolment week for "progressing to the next level".
Re-Enrolment
For current students, bookings need to be made to secure a placement in the following term program. When making the booking a non-refundable and non-transferable deposit is required to secure the placement. The deposit is equal to the first two lessons.
To assist with bookings, customers are asked to complete the re-enrolment form and submit to the swim school desk. Students will be booked into a class and given a receipt to confirm the booking. Customers are asked to check all details on the receipt to ensure the booking is correct.
Bookings are accepted as follows
Express Enrol - Same day, time & level
To express enrol for the same day, time & level leave your completed re-enrolment form & completed express payment form in the box at the swim school office during the dates specified for EXPRESS ENROL. Express enrol is for payments of credit card or cheque only. (Swim school staff will be completing assessments therefore there is no guarantee staff will be available to complete the re-enrolment process on the spot).
Your finalised receipts will be sent by mail.
Same day, time and level
To make a placement into the same day, time and level class, customers are required to make the booking in person at the swim school office during week 7 of a ten- week program. Class placement in the same day, time and level cannot be guaranteed after Week 7. If we do not receive a booking and deposit by the end of Week 7, the students swim school placement will become forfeited.
Progressing to the next level by assessment
All students who are progressing to the next level by assessment only will be eligible to make a booking during week 9 of a ten- week program.
Please note we cannot guarantee that when a student progresses that the class will be on at the same day or time as the previous term. Class times and days will be dependent upon the level.
If siblings have progressed and times for the new level do not coincide with siblings booked into SAME DAY, TIME and LEVEL then options to accommodate all children will be discussed during this week.
Changes to day or time
To make a placement into a different day or time as the current class, customers will be required to make the booking during week 10 of a ten-week program. Changes over the phone will be accepted AFTER 12pm on the Monday. Please note: Surfees Swim School does not guarantee the same instructor from term to term. Instructors are subject to availability and may change without notice. Deposits are non-refundable and non-transferable.
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